Zylochat - Real Time Live Chat Application (Saas Based)

Zylochat - Real Time Live Chat Application (Saas Based)

Elevate your customer support with ZyloChat, a dynamic, cloud-based live chat solution that enables seamless, real-time conversations with your website visitors. Designed with ease of use and flexibility in mind, ZyloChat helps businesses connect with customers instantly, providing quick resolutions and fostering trust. Customizing your chat window to match your branding is simple, while features like automated responses, chat routing, and robust analytics give you everything you need to manage and optimize your support efforts. Whether you’re a startup or a growing enterprise, ZyloChat adapts to your needs, helping you deliver exceptional service and enhance user satisfaction.

Key Features:

• Real-Time Communication – Connect with website visitors instantly and resolve their inquiries without delays.
• Customizable Chat Interface – Tailor the chat window to align with your brand’s look and feel.
• Automated Responses – Set up automated replies to save time and provide instant assistance.
• Advanced Analytics – Track conversation data and optimize support strategies with insightful reports. Multi-Platform Support – Integrates seamlessly with your website and app, providing support across devices.

Control Panel:

• Basic Control – General settings and controls.
  1. Site Title: This setting allows you to specify the title of your website. The site title is often displayed in the browser tab and can be an important aspect of branding and SEO.
  2. Time Zone: This setting lets you configure the time zone for your Website operations. It ensures that all timestamps, such as order times and reservation times, are accurate and consistent with your local time.
  3. Base Currency: This setting determines the primary currency used for transactions on your site. It ensures that all prices and financial information are displayed in the appropriate currency for your business.
  4. Currency Symbol: This setting allows you to define the symbol that represents your base currency (e.g., $, €, £). It is used throughout the site to clearly indicate prices and costs to customers.
  5. Fraction Number : This setting controls how many decimal places are shown in financial amounts (e.g., 2 for $10.99). It ensures clarity and precision in pricing and financial transactions.
  6. Paginate Data: This setting determines the number of items displayed per page in lists (e.g., order lists, menu item lists). It helps in managing long lists by breaking them into manageable pages.