TrueSupport - Support Tickets System & Knowledge Base
TrueSupport, the online support ticket system, Exclusively made for Support Tickets and Knowledge Bases. Using this application user can register to portal and make support request for their tickets. This application also provide facility to search articles that added by admin, Which will help your clients to know more about your product or services.
Features
Application Features
- Build with codeigniter framework.
- Fully AJAX based system.
- User-friendly interface and interaction.
- Neatly written and commented code.
- Multilingual support.
- Well documented.
Design & Interface
- Neat and clean design.
- Build with bootstrap CSS framework.
- Fully responsive.
- SCSS files included.
- User-friendly admin interface with modern outlook.
- Neat email template.
Authentication & Security
- User login, forgot password and reset password options.
- Reset password link sent to user email.
- User registration and activation.
- Activation code will send to user email.
- User dashboard.
- Totally secured system (SQL injection, XSS, CSRF).
- User profile, change password and update profile image.
Knowledge Base
- List of articles separated by categories.
- Manage articles and categories.
- Articles and categories position ordering by drag and drop.
- Search suggestions on search article in frontend.
- Filter articles in admin side.
- Option to vote articles in frontend.
1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.
2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.
3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.
4. If you have any questions, please contact us by email [email protected] or create a ticket on this page
5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.
6. The response time can last up to 6 hours.