TicketGo - Support Ticket System
TicketGo – The Support Ticket System is an adequately designed ticket-managing PHP system that facilitates a great user experience for your Clients / Customers / End-User. Accessible by multiple Agents and Admin, this tool helps in managing tickets generated by Clients / Customers / End-User. By adequately managed support you can close the generated tickets.
Ticket System
- An effective dashboard with a graphical representation of categories and tickets
- Get insight on several agents as well as open and closed tickets.
- Live Chat With Agent
- Role Permission Base User Access
- Generates ease for clients in creating tickets
- End-user can chat with the agent
- Search tickets by a unique number
- Change the ticket status to in progress, on hold, or closed
- Maintaining personal notes for each ticket
- Create various categories for easy customer resolution
- Knowledge Base Module
- Multiple language access
- Integration of Cloud Data Storage like Local, AWS, and Wasabi
- Wizard installation
- An expressive, elegant syntax using Laravel
- A user-friendly RTL experience for customers using Arabic and Hebrew languages
- Built with Laravel 11
1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.
2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.
3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.
4. If you have any questions, please contact us by email [email protected] or create a ticket on this page
5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.
6. The response time can last up to 6 hours.