Despite the costs, we believe that customer support is essential for any business. In 2020, we set out to create a low-cost WordPress ticketing solution that would be accessible to small businesses. We developed a strategy and got started on the plugin development.
Documentation | Video | Support Forum
Many of the most popular plugins or online tools for managing support issues are very pricey. For small business owners, this expense is simply out of reach. So, we decided to design a ticket system plugin with all essential functionality and make it available at an inexpensive price. That is why we developed SupportGenix. Our goal is to provide an affordable option for businesses that need a reliable customer support system. With our plugin, businesses can get the support they need without breaking the bank.
Support Genix provides a powerful and easy-to-use ticketing system for WordPress that makes it easy to manage unlimited tickets for your business. With Support Genix, you can create and manage tickets from a single, centralized location. You can also track and monitor all tickets in real-time, so you can identify and resolve issues as they arise. Support Genix also includes a range of built-in tools to help you automate ticket management, including auto-assignment, auto-escalation, and auto-closure. As a result, Support Genix can help you save time and improve your customer service.
Check out the full list of features included in Support Genix. Learn what distinguishes the Support Genix function.
27 Apr 2024, 06:43 AM
27 Apr 2024, 06:43 AM
1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.
2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.
3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.
4. If you have any questions, please contact us by email [email protected] or create a ticket on this page
5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.
6. The response time can last up to 6 hours.