If available support extend then
- Answering questions about how to use the item
- Answering technical questions about the item (and included third party assets)
- Help with defects in the item or included third party assets
- Item updates to ensure ongoing compatibility and to resolve security vulnerabilities
Although available support, the following will not be included.
- Item customization
- Installation of the item
- Hosting, server environment, or software
- Help from authors of included third party assets
Please note that our items do not include “extended support” officially, but we strive to provide the best possible service to all our clients for their convenience. Please aware about Panacea-Soft’s support policy at here. As an elite author on the Envato marketplace, our support policy aligns with Envato’s item support policy.
21 Nov 2024, 03:47 PM
21 Nov 2024, 03:47 PM
1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.
2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.
3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.
4. If you have any questions, please contact us by email [email protected] or create a ticket on this page
5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.
6. The response time can last up to 6 hours.