eFood - Table/Waiter App

eFood - Table/Waiter App

eFood Table/Waiter app is the most important module of the eFood single restaurant food delivery project. This app is specially designed for Tablets though it is also supported on mobile phones. Using this app dine-in customers can place orders, also the restaurant waiter can take orders from dine-in customers. Customers can also see promotional activities of the restaurant and can track the current status with the processing time of their orders. 

The eFood - Table/Waiter App is an application designed to streamline the process of food ordering and service management within a restaurant. It's particularly useful for restaurants with table service, where waiters take orders from customers, manage tables, and communicate with the kitchen staff or the admin.

This app is part of a broader eFood ecosystem, which often includes components for customers, restaurant management, and admin panels. The Table/Waiter App aims to improve the efficiency of restaurant staff, reduce the time customers wait for their orders, and improve overall service quality.

Key Features of eFood - Table/Waiter App

Table Management:

• Table Assignment: Waiters can assign customers to tables easily through the app. The app helps manage seating arrangements and avoid double bookings.
• Real-Time Table Status: Waiters can update the status of tables (e.g., occupied, available, reserved) in real time.
• Check-In/Check-Out: The app enables waiters to check in customers when they sit down and check them out when they leave, tracking the duration of the dining experience.

Order Management:

• Take Orders Directly from Tables: Waiters can input customer orders directly into the app without needing to write them down. This helps to reduce errors and improves order accuracy.
• Modify Orders: Waiters can modify customer orders (e.g., add/remove items) in real time and communicate these changes directly to the kitchen or bar.
• Send Orders to the Kitchen: Once an order is placed, it’s automatically sent to the kitchen staff for preparation. This reduces delays and helps manage kitchen operations more effectively.
• Order Status Updates: Waiters can monitor the status of the order (e.g., cooking, ready for delivery) and inform customers accordingly.

Menu Management:

• View Digital Menu: The waiter app provides a digital menu for waiters to display to customers, including food descriptions, prices, and images.
• Menu Customization: The app allows waiters to customize orders by adding special requests or changing ingredient preferences (e.g., no onions, extra sauce).

Payment Management:

• Bill Calculation: Waiters can calculate the total bill for customers, including taxes, tips, and discounts.
• Split Bill: The app can handle situations where customers want to split the bill among themselves.
• Payment Integration: The app integrates with various payment methods (cash, credit/debit cards, digital wallets) to complete transactions directly from the table.

Order History:

• Track Orders: The app maintains a history of orders, helping waiters track past orders and making it easier to assist returning customers.
• View Customer Preferences: The app can store customer preferences (e.g., preferred seating, favorite dishes), enabling waiters to provide personalized service.