Note: This Support Ticket system isn’t an independent system. This Support Ticket system is available only for Active Matrimonial cms. If you do not purchase Active Matrimonial CMS yet then click here for purchasing
Purchase today! & use Support Ticket System for your matrimonial business which is only developed with the most efficient matrimonial system named Active Matrimonial cms. By this Support Ticket Addon enables the features for users to communicate with the admin. Admin can assign satffs to ticket the support messages and reply to them. Also tickets can be organized according to category and status.
The Support Ticket Add-on for Active Matrimonial CMS introduces a seamless, built-in helpdesk system designed to streamline user support, enhance communication, and improve service delivery on your matchmaking platform. This module empowers both administrators and users to raise, track, and respond to inquiries or issues directly within the matrimonial system — ensuring fast and organized resolution.
Built natively for Active Matrimonial CMS, this add-on helps build trust, increases user retention, and strengthens your platform’s professionalism by offering structured support management.
Key Features
User-Friendly Ticket System
Users can easily submit support tickets from their dashboard, selecting a category and providing details.
Admin & Staff Management Panel
Admins can view, assign, prioritize, and respond to all tickets from a centralized control panel.
Ticket Status Tracking
Tickets come with status indicators such as "Open", "In Progress", and "Closed", keeping users informed.
Email Notifications
Automatic email alerts for new tickets, status updates, and responses.
Attachments Support
Users and staff can attach files (images, documents) to help explain or resolve issues more efficiently.
Categorization & Tagging
Organize tickets by topic (e.g., Profile Issues, Payment, Account Verification) for faster response.
Secure & Role-Based Access
Only authorized users can view and respond to tickets, ensuring data privacy and professional moderation.
Fully Integrated with Active Matrimonial CMS
Native support means it blends perfectly into the existing platform interface without third-party dependencies.
02 May 2025, 01:39 PM
02 May 2025, 01:39 PM
1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.
2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.
3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.
4. If you have any questions, please contact us by email [email protected] or create a ticket on this page
5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.
6. The response time can last up to 6 hours.