Despite the costs, we believe that customer support is essential for any business. In 2020, we set out to create a low-cost WordPress ticketing solution that would be accessible to small businesses. We developed a strategy and got started on the plugin development.
Many of the most popular plugins or online tools for managing support issues are very pricey. For small business owners, this expense is simply out of reach. So, we decided to design a ticket system plugin with all essential functionality and make it available at an inexpensive price. That is why we developed SupportGenix. Our goal is to provide an affordable option for businesses that need a reliable customer support system. With our plugin, businesses can get the support they need without breaking the bank.
Support Genix provides a powerful and easy-to-use ticketing system for WordPress that makes it easy to manage unlimited tickets for your business. With Support Genix, you can create and manage tickets from a single, centralized location. You can also track and monitor all tickets in real-time, so you can identify and resolve issues as they arise. Support Genix also includes a range of built-in tools to help you automate ticket management, including auto-assignment, auto-escalation, and auto-closure. As a result, Support Genix can help you save time and improve your customer service.
Check out the full list of features included in Support Genix. Learn what distinguishes the Support Genix function.
Welcome to the Digiloads FAQ section. Here, we've compiled answers to some of the most common questions about our digital products.
Our company specializes in the sale of software needed to develop websites with CMS WordPress. Our goal is to provide any user with an opportunity to get premium products at an affordable price. All products you can use on an unlimited number of websites (domains).
We launched the project in 2022 and now Digiloads is one of the most popular websites that provide the best digital products for website design on the market. Currently, the collection of more than 6,000 products from world famous developers, and the number of our customers has already exceeded 10000! Join and be a part of it!.
We do not provide license keys and not free updates for the products you downloaded. We are not developers of the provided products, so our technical support capabilities are limited. We do not change the functionality of products and do not fix developer bugs.
All products presented on the website are downloaded directly from the developer websites and are original. We do not sell any products downloaded from third-party resources.
In the list of antiviruses VirusTotal there are Chinese antivirus solutions, such as Bkav, Jiangmin, Rising, Cyren. Such antiviruses often check the code simply for the presence of function eval, base64_encode/decode, etc. Although the presence of such constructions in the php-code does not at all mean that the code is malicious, and many developers use these functions for their own purposes (packing/unpacking data, custom fonts in css and others).
For this reason, Chinese antiviruses often detect on absolutely clean files downloaded directly from developers. This is called false positives. Usually on VirusTotal when checking the files, the detection rate for false positives of 1-2 (Chinese) antivirus out of 55. In case the detection rate is higher – it may be highly likely that within the file being checked, there may be malicious code or a virus present.
You will receive original products from developers but at a much reduced price tag. All files do not contain ads, viruses or malicious code. We have regular updates and direct download links. You will always find something that is not freely available!
You can read the website terms and conditions on this page: Terms and Conditions.
We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.
To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.
We do not provide any licensing or trial/commercial keys when you purchase digital products.
